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Site
Map
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Acarda
Messenger Phone Dialer
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automatic
phone dialer for sales lead generation
appointment
reminder automatic phone dialer
debt
payment reminder
telephone
surveys and market research
TeamMax
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call center software for small to medium sized businesses
make up campaigns and assign them to agents, manage calling lists
and do not call numbers
avoid calling numbers in your do not call list
CallAssist
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quickly make a large number of outbound telemarketing calls
telemarketing dialer to automatically dial
avoid calling number in your do not call list
avoid calling number in your do not call list
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Phone Dialer Editions
CallAssist call center phone dialer is available in two editions, Standard and Advanced. The following table compares the features in each edition:
| Feature |
Standard Edition |
Advanced Edition |
| Import Dial Lists |
Yes |
Yes |
| Quick Dial |
Yes |
Yes |
| Quick Response Selection |
Yes |
Yes |
| Quick Call Back Setting |
Yes |
Yes |
| Quick Re-Queue |
Yes |
Yes |
| Optional View All Campaign Call Backs |
No |
Yes |
| Optional View All User Call Backs |
No |
Yes |
| Import FTC DNC |
Yes |
Yes |
| Export Dial Lists |
Yes |
Yes |
| Multiple Campaigns |
Yes |
Yes |
| Multiple Users |
Yes |
Yes |
| User Login Access |
Yes |
Yes |
| Auto Login Ability |
Yes |
Yes |
| Designated Fields |
Telephone, Address, City, State, PostCode, Country, First Name, Last Name, Full Name, Salutation, Response, Call Back Date Time, Business Name, Industry, Credit Card details, Appointment Date, Appointment Day, Rep, Email, Web Site, Classification, Fax. |
Telephone, Address, City, State, PostCode, Country, First Name, Last Name, Full Name, Salutation, Response, Call Back Date Time, Business Name, Industry, Credit Card details, Appointment Date, Appointment Day, Rep, Email, Web Site, Classification, Fax, Priority. |
| User Defined Fields |
10 Text fields. |
20 Text, 5 Yes/No, 5 Date, 5 Currency, 10 Numeric fields. |
| Custom Label Fields |
Yes |
Yes |
| Contact Directory |
No |
Yes |
| Create Dial List From Contact Directory |
No |
Yes |
| Custom Label Fields |
No |
Yes |
| Export Contact Directory |
No |
Yes |
| Call Statistics |
Yes |
Yes |
| Script Window |
Yes |
Yes |
| Call Duration Timer |
No |
Yes |
| Transfer Between Campaigns |
No |
Yes |
| Play Pre-recorded Message* |
No |
Yes* |
| Record Conversation* |
No |
Yes* |
| DialPad |
No |
Yes |
| Modes |
Standard Only |
Standard & Advanced |
* Requires a voice capable modem
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